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Terms and Conditions

1.Services

The cafellini.com website collects personal information in order to better understand the needs of the user and to create a personal account for the user to interact on the cafellini.com website.

The cafellini.com website collects the following information:

  • Full Name
  • Mailing address
  • Postal Code
  • Email
  • Phone number

The personal information that the cafellini.com website collects is collected through forms and through the interactivity established between the user and the cafellini.com website.

The cafellini.com website uses the information for the following purposes:

  • Information / Promotional Offers
  • Follow-up of the order
  • Statistics
  • Contact
  • Site management

The cafellini.com website collects certain other information via "cookies":

  • IP address
  • Visited pages and queries
  • Statistics
  • Applications
  • Time and day of connection

During the visit of a person, other than the user, to the cafellini.com website, a feature of the browser software may be used, "cookies", to collect information anonymously and establish the profile of visitors who browse the cafellini.com website.

A cookie is a small text file containing a unique identification number that identifies the browser each time there is a visitor to the cafellini.com website. Cookies tell which pages were visited and by how many people. This helps us customize information based on individual interests.

Users do not have to accept cookies to browse the cafellini.com website, but if they refuse, they may not be able to use certain features, such as personalization features.

The use of such files enables the cafellini.com website:

  • To improve the service and the personalized welcome
  • Create a personalized consumption profile
  • Follow up on orders
  • Create applications
  • Collect statistics

The cafellini.com website may conduct online surveys or distribute questionnaires to users, allowing it to collect personal information that participating users agree to voluntarily provide. Users are not obligated to participate in these surveys or to provide the personal information requested. When personal information is provided, the cafellini.com website uses it to profile users and to produce statistics and summaries for internal use. The cafellini.com website has obtained the user's consent to do so at the time the personal information is collected and the cafellini.com website may contact the user to obtain feedback regarding online services and to send promotional offers.

2.Access and modification of information

The user has the right to access, modify, correct or delete personal information concerning him or her.

To make corrections or updates to personal information, to request the removal of personal information from the contact list of the cafellini.com website or for any other questions regarding the collection and use of personal information, the user must contact the cafellini.com website at: info@cafellini.comor by calling the following telephone number: (450) 461-6383.

When a person sends an email to the cafellini.com website, the return email address is used to respond to that person. The cafellini.com website does not use this email address for any purpose other than to respond to the visitor and in no case is this email address shared with a third party.

The cafellini.com website will not collect personal information without authorization. In the event that a request for information is sent by e-mail to the cafellini.com website, personal information will only be transmitted to employees of the cafellini.com website who need it to respond to the request for information and will not be disclosed to third parties without valid consent, unless required by law.

  1. Protection of Personal Information

The cafellini.com website is committed to taking all necessary steps to protect personal information stored electronically or on paper.

However, it should be noted that the cafellini.com website cannot guarantee that security measures will be able to prevent an ill-intentioned third party from obtaining and taking possession of the information exchanged and stored.

Shopify

Our shop is hosted on Shopify. They provide us with the online e-commerce platform that allows us to sell you our services and products.

Your data is stored in Shopify's data storage system and databases, and in the general Shopify application. Your data is stored on a secure server protected by a firewall.

Payment

If you make your purchase through a direct payment gateway, in this case Shopify will store your credit card information. This information is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Information related to your purchase transaction is retained for as long as necessary to complete your order. Once your order is finalized, the purchase transaction information is deleted.

All direct payment gateways are PCI-DSS compliant, managed by the PCI Security Standards Council, a joint effort of companies such as Visa, MasterCard, American Express and Discover.

The PCI-DSS requirements ensure the secure processing of credit card data by our shop and its service providers.

  1. Links to other sites

This Privacy Policy applies only to the cafellini.com website and does not apply to other websites suggested by related links appearing on the cafellini.com website concerning other corporations or services.

  1. Changes to this Privacy Policy

The cafellini.com website reserves the right to change this Privacy Policy at any time by posting a new Privacy Policy on the cafellini.com website reserves the right to change this Privacy Policy at any time without notice. The collection, use and disclosure of your information by le site cafellini.com will be subject to the version of the Privacy Policy posted and in effect at that time.

  1. Acceptance

With respect to this policy, the user confirms that he/she has read and understood the applicable terms and conditions.

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