Terms of service

Services

The cafellini.com website collects personal information in order to better understand user needs and create a personal account for the user to interact with the cafellini.com website.

The cafellini.com website collects the following information:

  • Full name
  • Mailing address
  • Postal code
  • Email
  • Phone number

The personal information collected by cafellini.com is gathered through forms and through the interactivity established between the user and the cafellini.com website.

The cafellini.com website uses this information for the following purposes:

  • Information / Promotional offers
  • Order tracking
  • Statistics
  • Contact
  • Site management

The cafellini.com website also collects certain other information via "cookies":

  • IP address
  • Pages visited and requests
  • Statistics
  • Applications
  • Time and day of connection

During a visit by someone other than the user to the cafellini.com website, a browser software feature, "cookies," may be used to collect information anonymously and build a profile of visitors browsing the cafellini.com website.

A cookie is a small text file containing a unique identification number that identifies the browser each time a visitor accesses the cafellini.com website. Cookies indicate which pages have been visited and by how many people. This helps personalize information based on each person's interests.

Users do not have to accept cookies to browse the cafellini.com website, but if they refuse, they may not be able to use certain features, such as personalization functions.

The use of such files allows the cafellini.com website to:

  • Improve service and personalized welcome
  • Create a personalized consumption profile
  • Track orders
  • Create applications
  • Gather statistics

cafellini.com may conduct online surveys or distribute questionnaires to users, allowing it to collect the personal information that participating users agree to provide voluntarily. Users are not required to participate in these surveys or to provide the requested personal information. When personal information is provided, the cafellini.com website uses it to build user profiles and to produce statistics and summaries for internal use. The cafellini.com website has obtained the user's consent for this purpose at the time the personal information was collected, and the cafellini.com website may contact the user to obtain feedback regarding online services and to send promotional offers.

Access to and Modification of Information

Users have the right to access, modify, correct, or delete their personal information.

To make corrections to their personal information or update it, to request removal of their personal information from the cafellini.com website's contact list, or for any other questions regarding the collection and use of personal information, users must contact the cafellini.com website at: info@cafellini.com or by phone at the following number: (450) 461-6383.

When a person contacts the cafellini.com website by email, the return email address is used to reply to that person. The cafellini.com website does not use this email address for any purpose other than replying to the visitor, and this email address is never shared with a third party under any circumstances.

The cafellini.com website will not collect personal information without authorization. In the event that a request for information is sent by email to the cafellini.com website, the personal information will only be forwarded to cafellini.com employees who need it to respond to the information request, and this personal information will not be disclosed to third parties without valid consent, unless required by law.

Protection of Personal Information

The cafellini.com website is committed to taking all necessary measures to protect personal information stored electronically or on paper.

However, it should be noted that the cafellini.com website cannot guarantee that security measures will be able to prevent a malicious third party from obtaining and taking possession of information exchanged and stored.

Shopify

Our store is hosted on Shopify. They provide us with the e-commerce platform that allows us to sell our services and products to you.

Your data is stored in Shopify's data storage systems and databases, and within the general Shopify application. Your data is kept on a secure server protected by a firewall.

Payment

If you make your purchase through a direct payment gateway, Shopify will store your credit card information. This information is encrypted in accordance with the data security standard established by the payment card industry (PCI-DSS standard). Information related to your purchase transaction is retained only as long as necessary to complete your order. Once your order is completed, the transaction-related information is deleted.

All direct payment gateways comply with the PCI-DSS standard, managed by the PCI Security Standards Council, which is the result of the joint effort of companies such as Visa, MasterCard, American Express, and Discover.

The PCI-DSS standard requirements help ensure the secure processing of credit card data by our store and its service providers.

Links to Other Sites

This privacy policy applies only to the cafellini.com website and does not apply to other websites suggested through related links appearing on the cafellini.com website regarding other corporations or services.

Changes to This Privacy Policy

The cafellini.com website reserves the right to modify this privacy policy at any time, by posting a new privacy policy on the cafellini.com website without prior notice or notification. The collection, use, and disclosure of your information by the cafellini.com website will be subject to the version of the privacy policy that is posted and in effect at that time.

Acceptance

Regarding this policy, the user confirms that they have read and understood it and have read its applicable terms.